ARLA Propertymark (ARLA)

ARLA Propertymark (Association of Residential Letting Agents) is the UK's leading professional body for letting agents, with over 9,000 member firms managing approximately 1 million rental properties. Members must hold professional qualifications, maintain Client Money Protection insurance, and complete annual CPD. ARLA membership provides landlords and tenants with additional protections including access to complaints processes and financial safeguards against agent failure.

What ARLA Membership Means

ARLA members must:

• Hold professional qualifications in lettings
• Maintain Client Money Protection insurance
• Belong to a property redress scheme
• Follow a strict code of practice
• Undertake annual CPD (Continuing Professional Development)
• Maintain professional indemnity insurance

Benefits for Landlords and Tenants

Using an ARLA-licensed agent provides:

• Client Money Protection: Your rent and deposits are insured
• Professional standards: Agent is qualified and regulated
• Complaints process: Access to ombudsman if issues arise
• Up-to-date knowledge: Agent must maintain CPD
• Financial security: Bonded against agent failure

ARLA Qualifications

ARLA offers industry-recognised qualifications:

• Level 3 Award in Residential Letting and Property Management
• Level 4 Certificate in Residential Letting and Property Management
• Level 6 Diploma in Residential Letting and Property Management

For Letting Agents

ARLA membership demonstrates professionalism and can help you:

• Stand out from unregulated competitors
• Access industry resources and support
• Stay updated on regulatory changes
• Network with other professionals
• Build trust with landlords and tenants