Check-Out
DocumentationThe formal process at the end of a tenancy where the property condition is documented and compared against the check-in report
Check-Out is the formal inspection at tenancy end documenting the property's condition for comparison against the check-in report. This process identifies damage beyond fair wear and tear, missing inventory items, and cleaning issues that may justify deposit deductions. Professional check-out reports cost GBP100-250 and provide independent evidence essential for successful ADR deposit dispute claims.
What Happens at Check-Out
- Full property inspection: Every room examined in detail
- Comparison: Condition compared to check-in report
- Photography: Current condition documented
- Meter readings: Final readings recorded
- Key return: All keys collected and counted
- Report generation: Comparison report created
Check-Out Report Contents
A thorough check-out report includes:
- Current condition of each room
- Photographs matching check-in angles
- Comparison notes against check-in
- Items missing from inventory
- Cleaning standards assessment
- Final meter readings
- Key return confirmation
Common Issues Found at Check-Out
Cleaning:
- Kitchen appliances not cleaned
- Bathrooms not up to standard
- Carpets not professionally cleaned (if required)
Damage:
- Marks on walls beyond fair wear and tear
- Damaged fixtures or fittings
- Stains on carpets or upholstery
Missing items:
- Remote controls
- Keys or fobs
- Furniture items (furnished properties)
Fair Wear and Tear
Landlords cannot deduct for:
- Normal deterioration from everyday use
- Fading from sunlight
- Small scuffs consistent with occupancy
- Items at end of useful life
For Letting Agents
Check-out best practices:
- Schedule shortly after tenant vacates
- Use the same format as check-in
- Be objective - represent neither party
- Document everything photographically
- Provide report to both parties promptly
- Note betterment vs. like-for-like replacement