Tenancy Deposit Scheme (TDS)

Legal & Regulatory

One of the government-approved schemes for protecting tenants' deposits in England and Wales, offering both custodial and insured options

Tenancy Deposit Scheme refers to the government-approved deposit protection schemes landlords must use for AST deposits in England and Wales: TDS (Tenancy Deposit Scheme), DPS (Deposit Protection Service), and MyDeposits. Deposits must be protected within 30 days of receipt with prescribed information served to tenants. Non-compliance can result in penalties of 1-3x the deposit amount and invalidated Section 21 notices. All schemes offer free ADR for end-of-tenancy disputes.

Government-Approved Schemes

In England and Wales, there are three approved schemes:

1. Tenancy Deposit Scheme (TDS)

  • Offers both custodial and insured
  • Largest scheme by membership
  • Free custodial option

2. Deposit Protection Service (DPS)

  • Custodial only (free)
  • Government-backed
  • Interest donated to charity

3. MyDeposits

  • Offers both custodial and insured
  • Popular with agents
  • Paid insured option

Custodial vs Insured

AspectCustodialInsured
Deposit held bySchemeLandlord/Agent
CostFreeAnnual fee
Return processVia schemeDirect to tenant
Best forSmaller landlordsAgents, portfolios

Within 30 days of receiving deposit:

  • Protect deposit in approved scheme
  • Provide Prescribed Information to tenant
  • Include scheme details and dispute process

Prescribed Information includes:

  • Amount of deposit
  • Property address
  • Scheme details
  • How to get deposit back
  • ADR information
  • Tenant's signature (acknowledgement)

Penalties for Non-Protection

If deposit not protected:

  • Tenant can claim 1-3× deposit amount
  • Section 21 notice invalid
  • Must protect before serving Section 21
  • Court can order return plus compensation

Deposit Disputes at End

If parties agree: Deposit released per agreement

If disputed:

  • Free ADR through scheme
  • Both parties submit evidence
  • Adjudicator makes binding decision
  • Usually completed in weeks

For Letting Agents

Deposit protection best practices:

  • Protect within 7 days (not 30)
  • Serve Prescribed Information immediately
  • Keep proof of service
  • Track protection status for all properties
  • Use scheme's ADR for disputes
  • Document all deductions thoroughly

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