Tenant Find

General

A letting agent service level where the agent finds and references a tenant but the landlord manages the tenancy themselves

Tenant Find (also called Let Only) is a letting agent service covering marketing, viewings, referencing, Right to Rent checks, tenancy agreement preparation, and deposit protection, after which the landlord takes over management. Typically charged at 50-100% of one month's rent, this service suits landlords near their property who have time for ongoing management. Landlords remain responsible for rent collection, maintenance, compliance, and end-of-tenancy processes.

What's Included

Typical tenant find service:

  • Property valuation and pricing advice
  • Professional photography
  • Property marketing and advertising
  • Conducting accompanied viewings
  • Receiving and processing applications
  • Full tenant referencing
  • Right to Rent checks
  • Tenancy agreement preparation
  • Deposit collection and protection
  • Check-in and key handover
  • Serving required documents

What's NOT Included

Landlord handles after move-in:

  • Rent collection
  • Arrears chasing
  • Maintenance and repairs
  • Property inspections
  • Tenant communication
  • Compliance management
  • Check-out and deposit return

Typical Fees

Tenant find fees vary:

  • Percentage: 50-100% of one month's rent
  • Fixed fee: Some agents offer flat rate
  • Usually plus VAT
  • May include re-let guarantee period

Who Tenant Find Suits

Good for landlords who:

  • Live near the property
  • Have time for management
  • Want to save on ongoing fees
  • Are experienced landlords
  • Have single properties
  • Prefer direct tenant relationships

Less suitable when:

  • Living far from property
  • Working full-time with limited availability
  • Multiple properties to manage
  • Inexperienced with legal requirements
  • Want hands-off investment

Landlord Responsibilities After

With tenant find, landlords must handle:

  • Monthly rent collection
  • Late payment chasing
  • Booking repairs and maintenance
  • Annual gas safety checks
  • EICR inspections
  • Deposit disputes
  • Serving notices
  • End of tenancy process

For Letting Agents

Offering tenant find service:

  • Clear service boundaries
  • Handover documentation
  • Ongoing compliance guidance available
  • Upgrade path to management
  • Re-let service for next tenant

Related Terms

Fully Managed

A letting agent service level where the agent handles all aspects of property management, from finding tenants to ongoing maintenance

Letting Agent

A professional who acts on behalf of landlords to find tenants, manage properties, and handle the day-to-day running of rental properties

Rent Collect

A letting agent service level that includes finding tenants plus collecting rent each month, but excludes full property management

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