Rent Collect
GeneralA letting agent service level that includes finding tenants plus collecting rent each month, but excludes full property management
Rent Collect is a letting agent service level between Tenant Find and Fully Managed, including tenant finding plus monthly rent collection and arrears chasing, typically costing 8-12% of monthly rent plus VAT. Landlords still handle maintenance, repairs, property inspections, and compliance management. This service suits landlords who want guaranteed rental income without chasing payments but prefer hands-on involvement with property care.
What's Included
Typical rent collect service:
- Everything in Tenant Find, plus:
- Monthly rent collection
- Payment to landlord (less fees)
- Rent arrears chasing
- Basic rental statements
- Deposit management
What's NOT Included
Landlord still handles:
- Property maintenance
- Arranging repairs
- Property inspections
- Tenant communication (non-rent)
- Compliance management
- Gas/electrical certificates
- Check-outs
Typical Fees
Rent collect fees:
- Percentage: 8-12% of monthly rent
- Plus VAT
- May have setup/admin fees
- Renewal fees may apply
Comparison of Service Levels
| Service | Tenant Find | Rent Collect | Fully Managed |
|---|---|---|---|
| Find tenant | Yes | Yes | Yes |
| Collect rent | No | Yes | Yes |
| Chase arrears | No | Yes | Yes |
| Arrange repairs | No | No | Yes |
| Inspections | No | No | Yes |
| Typical fee | One-off | 8-12% | 10-15% |
Who Rent Collect Suits
Good for landlords who:
- Want rental income guaranteed to arrive
- Don't want to chase late payments
- Can handle maintenance themselves
- Live reasonably near property
- Have time for property tasks
- Want some hands-on involvement
Less suitable when:
- Living far from property
- No time for management tasks
- Want completely hands-off
- Property is older/needs more maintenance
For Letting Agents
Rent collect service considerations:
- Clear service boundaries
- Arrears procedures documented
- Escalation path to full management
- Maintenance referral service
- Regular communication with landlord