Rent Collect

General

A letting agent service level that includes finding tenants plus collecting rent each month, but excludes full property management

Rent Collect is a letting agent service level between Tenant Find and Fully Managed, including tenant finding plus monthly rent collection and arrears chasing, typically costing 8-12% of monthly rent plus VAT. Landlords still handle maintenance, repairs, property inspections, and compliance management. This service suits landlords who want guaranteed rental income without chasing payments but prefer hands-on involvement with property care.

What's Included

Typical rent collect service:

  • Everything in Tenant Find, plus:
  • Monthly rent collection
  • Payment to landlord (less fees)
  • Rent arrears chasing
  • Basic rental statements
  • Deposit management

What's NOT Included

Landlord still handles:

  • Property maintenance
  • Arranging repairs
  • Property inspections
  • Tenant communication (non-rent)
  • Compliance management
  • Gas/electrical certificates
  • Check-outs

Typical Fees

Rent collect fees:

  • Percentage: 8-12% of monthly rent
  • Plus VAT
  • May have setup/admin fees
  • Renewal fees may apply

Comparison of Service Levels

ServiceTenant FindRent CollectFully Managed
Find tenantYesYesYes
Collect rentNoYesYes
Chase arrearsNoYesYes
Arrange repairsNoNoYes
InspectionsNoNoYes
Typical feeOne-off8-12%10-15%

Who Rent Collect Suits

Good for landlords who:

  • Want rental income guaranteed to arrive
  • Don't want to chase late payments
  • Can handle maintenance themselves
  • Live reasonably near property
  • Have time for property tasks
  • Want some hands-on involvement

Less suitable when:

  • Living far from property
  • No time for management tasks
  • Want completely hands-off
  • Property is older/needs more maintenance

For Letting Agents

Rent collect service considerations:

  • Clear service boundaries
  • Arrears procedures documented
  • Escalation path to full management
  • Maintenance referral service
  • Regular communication with landlord

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