Fully Managed
GeneralA letting agent service level where the agent handles all aspects of property management, from finding tenants to ongoing maintenance
Fully Managed (also called Full Property Management) is a comprehensive letting agent service handling all aspects of property rental including marketing, tenant finding, rent collection, maintenance coordination, compliance management, and end-of-tenancy processes. Typically costing 10-15% of monthly rent plus VAT, this service suits landlords living far from properties, managing multiple units, or seeking hands-off investment.
What's Included
A typical fully managed service includes:
Marketing & Tenant Find:
- Property photography and listings
- Conducting viewings
- Referencing tenants
- Preparing tenancy agreements
Move-in Process:
- Check-in and inventory
- Deposit registration
- Serving required documents
Ongoing Management:
- Rent collection
- Rent arrears chasing
- Maintenance coordination
- Property inspections
- Tenant communication
- Compliance management
Move-out Process:
- Check-out inspection
- Deposit negotiations
- Finding new tenants
Typical Costs
Fully managed fees usually:
- 10-15% of monthly rent
- Plus VAT
- Plus setup/admin fees
- Renewal fees may apply
Who Benefits Most
Fully managed suits:
- Landlords living far from property
- Landlords with multiple properties
- Time-poor landlords
- First-time landlords
- Accidental landlords
- Landlords wanting hands-off investment
Comparison with Other Service Levels
| Service | What's Included | Typical Fee |
|---|---|---|
| Tenant Find Only | Marketing, viewing, referencing | One-off (50-100% one month's rent) |
| Rent Collect | Above + rent collection | 8-12% monthly |
| Fully Managed | Everything | 10-15% monthly |
For Letting Agents
Fully managed services require:
- Robust systems for tracking tasks
- Clear communication with landlords
- Reliable contractor network
- Strong compliance processes
- Regular reporting to landlords