Fully Managed

General

A letting agent service level where the agent handles all aspects of property management, from finding tenants to ongoing maintenance

Fully Managed (also called Full Property Management) is a comprehensive letting agent service handling all aspects of property rental including marketing, tenant finding, rent collection, maintenance coordination, compliance management, and end-of-tenancy processes. Typically costing 10-15% of monthly rent plus VAT, this service suits landlords living far from properties, managing multiple units, or seeking hands-off investment.

What's Included

A typical fully managed service includes:

Marketing & Tenant Find:

  • Property photography and listings
  • Conducting viewings
  • Referencing tenants
  • Preparing tenancy agreements

Move-in Process:

  • Check-in and inventory
  • Deposit registration
  • Serving required documents

Ongoing Management:

  • Rent collection
  • Rent arrears chasing
  • Maintenance coordination
  • Property inspections
  • Tenant communication
  • Compliance management

Move-out Process:

  • Check-out inspection
  • Deposit negotiations
  • Finding new tenants

Typical Costs

Fully managed fees usually:

  • 10-15% of monthly rent
  • Plus VAT
  • Plus setup/admin fees
  • Renewal fees may apply

Who Benefits Most

Fully managed suits:

  • Landlords living far from property
  • Landlords with multiple properties
  • Time-poor landlords
  • First-time landlords
  • Accidental landlords
  • Landlords wanting hands-off investment

Comparison with Other Service Levels

ServiceWhat's IncludedTypical Fee
Tenant Find OnlyMarketing, viewing, referencingOne-off (50-100% one month's rent)
Rent CollectAbove + rent collection8-12% monthly
Fully ManagedEverything10-15% monthly

For Letting Agents

Fully managed services require:

  • Robust systems for tracking tasks
  • Clear communication with landlords
  • Reliable contractor network
  • Strong compliance processes
  • Regular reporting to landlords

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