Lettings Management

Complete guide to managing tenancies, rent collection, and deposits in PropertyPanda.

Lettings Management

PropertyPanda provides comprehensive tools for managing the entire tenancy lifecycle, from application to move-out.

Tenancy Management

Creating a Tenancy

Once you've approved an application:

  1. Go to Lettings > Tenancies
  2. Click Create Tenancy
  3. Select the property and tenant
  4. Set start date, end date, and rent amount
  5. Generate tenancy agreement

Tenancy Types

  • Assured Shorthold Tenancy (AST) - Standard 6-12 month tenancies
  • Periodic Tenancy - Rolling month-to-month
  • Fixed Term - Set duration with defined end date

Rent Collection

Setting Up Rent

  • Define monthly rent amount
  • Set payment due date (e.g., 1st of each month)
  • Configure reminder notifications

Tracking Payments

The rent tracking dashboard shows:

  • Upcoming rent due
  • Received payments
  • Overdue amounts
  • Payment history

Handling Arrears

When rent is overdue:

  1. Automatic reminder sent to tenant
  2. Track in arrears section
  3. Log payment plans if arranged
  4. Generate arrears letters if needed

Deposit Management

Registering Deposits

PropertyPanda helps you comply with UK deposit protection:

  • Record deposit amount (max 5 weeks' rent)
  • Track which scheme holds the deposit
  • Generate prescribed information for tenants
  • Set reminder for end-of-tenancy return

Deposit Disputes

If there's a dispute at tenancy end:

  • Document condition with inspection reports
  • Record proposed deductions
  • Use scheme's dispute resolution

Maintenance Requests

Tenants can submit maintenance requests through their portal:

  • You receive instant notification
  • Assign to contractors
  • Track progress and completion
  • Maintain full audit trail

Related Guides